AI shopping concierge for every customer

AI shopping concierge to learn your customers’ behaviors and respond to any of their requests via text messaging

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Trusted by leading enterprises

Personal shopper at your customers’ fingertips

Bring your store to your customers' fingertips. Our AI-based personal shopper allows customers to shop as easily as they can text. Nothing to download, no account or login required.

I am looking for a conditioner
Is there a specific hair type you're buying the conditioner for?
My hair is dry
I suggest aloe vera moisturizing conditioner. Would you like me to add it to the cart?
Yes, sounds great!
Noah, time to reorder more vitamin A supplement?
Yes, right on time!
I added a pack of your usual vitamin A supplement to your cart

AI-based shopper tailored to each customer’s needs

AI-based concierge learns the purchase behavior and preferences of your customers to meet their unique shopping needs.

Answer any question, process any request

An AI-based concierge seamlessly chats with your customers to answer any questions, assist with tracking orders, or process returns

  • Order tracking
  • Return and exchange
  • Product questions
Can i exchange my yoga mat with the one in dark blue?
Yes, of course, I have processed your exchange. Here is your shipping label to return the brown mat. app0.io/case48m6
Thank you!

Turn first-time buyers into repeat customers

AI-based shopping concierge enables your customers to order their favorite products by a simple text at any time. Nothing to download, no account or login required

I want to reorder more hand cream?
I've added the same hand cream you ordered last time to your cart. Is there anything else you would want to add?
I am all set, ready to checkout
Emma, are you running out of coffee?
Yes, perfect timing. Can you send me more?
I have added a bag of medium roast to your cart
I am ready to checkout
Would you like to pay $60 on the card ending with 2461?
yes, sounds good.
Your order is processed. I've emailed you the receipt.
I want to reorder more hand cream?
I've added the same hand cream you ordered last time to your cart. Is there anything else you would want to add?
I am all set, ready to checkout
Emma, are you running out of coffee?
Yes, perfect timing. Can you send me more?
I have added a bag of medium roast to your cart
I am ready to checkout
Would you like to pay $60 on the card ending with 2461?
yes, sounds good.
Your order is processed. I've emailed you the receipt.
How it works?

Connect your data to train the AI-powered concierge on your business

Seamless integration with your store and other platforms allows the AI-models to be trained on your business with a few clicks

How it works?

Customers text the personal concierge for all of their requests

Your customers need to only text you for any of their support requests or shopping needs. The AI-based concierge handles all the requests without any effort from you.

Hey Ayla, I am your personal concierge from Ophelia. I can help you with shopping, managing orders or any questions you might have.
Can you correct my shipping address? The street address is 280 California street.
Is this for the order REF86784 placed yesterday?
Yes
I've updated your address and emailed you the updated receipt.
How it works?

AI-based concierge adapts to your customers’ preferences and behaviors

AI-powered concierge learns the purchase behavior and preferences of your customers to remind them at the right time and recommend the right product to them

Turn every shopper into a repeat customer

Boost retention and repeat revenue

Allow your customers to start a conversation, reorder their favorite products, discover new products, and make payments—all through the convenience of text messaging.

Dramatically lower your customer support cost

Provide an instant customer support capable of fully processing any request right when it's needed, without requiring any human intervention.

Provide an exemplary customer experience

Make your customers feel special by providing a personal concierge that is at their service, anytime they desire.

Scale your business on autopilot

AI concierge manages the entire customer relationship as your business grows without requiring to scale your team.

Easily integrate with your tech stack

Launch the solution on your store with a few clicks. Everything stays in sync with your store,  so there is no need to manage anything extra.

Want to learn more?

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Hear from our customers

AI driving customer acquisition & retention for financial services & e-commerce
An easy addition to any ecom store that quickly produced a positive ROI. Support has been 10/10 also. Highly recommended.
It has been a great addition to our marketing efforts and integrates seamlessly with our workflow and tools. I'm excited about all the new features that they're rolling out which will look like they should help drive even more conversions and retention.
This app makes reordering easy for customers. We have seen more customers come back and reorder because of this app.
Perfection. No hassle, no work, no added burden--just add revenue from the extra orders generated through AI agents! Superb
This tool generates several thousand dollars a month in extra sales for my store. Integration with my Shopify store is super smooth! Great app to add to your tech stack for improving your customer retention.
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