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Customer Communication Tool Comparison

10 Best MessageBird Alternatives and Competitors for Businesses Looking for Omnichannel Communications Platform in the US in 2024

Published by
Sushree Sangeeta Behera
November 5, 2023

As we venture into 2023, businesses and individuals across the United States seek efficient ways to engage, inform, and interact through omnichannel communication platforms. The reliance on messaging services has never been more prevalent, and this surge in demand has led to the flourishing growth of service providers in the industry. But how do you choose the right one for your specific needs?

This comprehensive guide on the "10 Best MessageBird Alternatives & Competitors in the US in 2024" is here to help you! We'll explore how these alternatives stack up against MessageBird, a well-established omnichannel automation platform in the US for APIs, service & marketing, and help you make an informed decision that aligns perfectly with your communication goals. Let's explore!

About MessageBird: Features, Pricing & More 

messagebird alterantives

MessageBird, founded in 2011 by Robert Vis in Amsterdam, is a global cloud communications platform designed to connect businesses with their customers on a massive scale. This versatile platform empowers companies to engage with their customers through various channels, including SMS, voice, WhatsApp, Facebook Messenger, and more, seamlessly integrated into a single API.

With a customer base exceeding 29,000, MessageBird delivers over a billion messages each month. It serves as an "omnichannel automation platform," offering a comprehensive suite of business communication tools. 

This includes building chatbots, managing customer support, and sending marketing messages. MessageBird's APIs and developer tools facilitate effortless integration with a business's existing systems, making it an indispensable solution for modern customer communication.


  1. Two-way SMS
  2. APIs
  3. Omnichannel Customer Service Platform
  4. Omnichannel Inbox
  5. Omnichannel Widget
  6. Flow Builder
  7. Video Scheduling
  8. Appointment Scheduling
  9. Activity Tracking 
  10. Customizable Branding
  11. Message Personalization
  12. SIP Trunking
  13. SMS Marketing
  14. SMS Messaging

Notable Customers 

Facebook Messenger, HelloFresh, Domino's, Lufthansa Airlines, Deliveroo, SAP, and Vodafone.


MessageBird's pricing structure is organized into four distinct categories, each tailored to specific communication needs:

1. Connectivity: For SMS, prices start at just USD 0.0068, making it an affordable option for reaching the audience. Numbers can be obtained starting at USD 1, while Voice services start at USD 0.015. The Lookup API is a bonus, starting for free.

2. Email: MessageBird offers a range of email services. Cloud Sending begins for free, and Recipient Validation starts at USD 0.01. PowerMTA, Deliverability Analytics, and Inbox & Competitive Tracker come with custom pricing, ensuring users get precisely what they need. The Email Design System Studio is also available with custom pricing.

3. Omnichannel: This category covers a wide array of customer messaging services. WhatsApp starts at USD 0.0147, while SMS and Email services begin for free. Messenger and Google Business Messages offer the first 1000 monthly messages for free, with additional messages priced at USD 0.005 each. 

Instagram Direct follows a similar model. Inbox offers the first 2 seats for free, with additional seats available at USD 30 each. Flows provide 1000 monthly invocations for free, and the Chat Widget is free to use. Video Scheduling is available with custom pricing.

4. Support Plans: MessageBird's Support Plans start for free, ensuring that users receive assistance and guidance as needed.

MessageBird's versatile pricing options allow businesses to select solutions that match their communication requirements and budget constraints effectively.


1. User-friendly interface: MessageBird's intuitive interface makes it a top choice for users seeking an easy-to-navigate platform.

2. Competitive pricing: Bulk purchasers will find MessageBird's pricing highly appealing, making it a cost-effective choice for businesses.

3. Multiple features: MessageBird excels as an integrated communication network, enabling large-scale messages, virtual numbers, calls, and internal communications within the same company.

4. Powerful: This Communication Platform as a Service (CPaaS) empowers users with APIs for VoIP calls, SMS messaging, and more. Features like Call Recording and Answering Machine Detection enhance communication capabilities.

5. Excellent customer support: MessageBird's progressive approach to feature development is complemented by exceptional customer support, ensuring users receive the help they need.


1. Complicated user interface: While MessageBird's interface is user-friendly, it can be considered complicated by some, with room for improvement in terms of intuitiveness.

2. No recommendations on pricing benefits: High-volume users may wish for pricing benefit recommendations, which MessageBird currently lacks.

10 Best MessageBird Alternatives & Competitors in 2024

Below listed are the 10 best MessageBird competitors and alternatives for US businesses in 2024. 

1. App0

MessageBird Alternatives & Competitors in the US_app0

App0 is a no-code, AI-powered messaging platform designed to revolutionise customer communication processes for banks, credit unions, financial institutions, retail, eCommerce etc.

At App0, the focus is on seamlessly merging AI capabilities with text-based messaging to offer a host of benefits, including:

  1. Data-Driven Insights: App0 provides data-driven insights that empower businesses to engage with their customers more effectively.
  2. Faster Time-to-Market: By embracing a no-code approach, App0 significantly reduces the time it takes to launch critical communication solutions.
  3. Enterprise-Grade Security and Compliance: Security and compliance are paramount. App0 ensures that sensitive customer nformation is handled with the highest levels of security.

App0 ranks the list of MessageBird competitors, thus transforming mundane notifications into interactive messaging experiences, which makes it one of the best MessageBird alternatives. Besides, it also simplifies the customer acquisition, retention and customer onboarding process by converting notifications into two-way conversations. Customers can effortlessly provide documents and other required information via text messages, streamlining the application process.

App0 is the preferred choice of leading financial service, retail & eCommerce companies, using its messaging capabilities to provide exceptional customer experiences. It's the future of customer communication in the financial sector, making complex processes simple and streamlined.

Request a Demo today to learn more about full-service messaging that can help in revenue generation and delightful customer experience.


  1. Conversational AI platforms
  2. Customer interaction journeys using no-code 
  3. Simple and conversational client experiences
  4. AI Chat Agents
  5. Data and AI
  6. Compliance
  7. Enterprise-grade security
  8. Integrations
messagebird competitors and alternatives_app0 cta
#1 MessageBird Alternative for Omnichannel Communication

Choose App0 today to drive your customer engagement using AI, data and no-code workflow automation.

Explore App0


2. Infobip 

alternative to MessageBird_infobip

Infobip is a pioneering global communication platform that specializes in providing comprehensive Communications Platform as a Service (CPaaS) & conversational customer service solutions. With a proven track record in enhancing customer engagement and enabling seamless interactions, Infobip empowers businesses to effortlessly integrate real-time communication functionalities into their applications, services, and processes. 

Leveraging a robust CPaaS infrastructure, Infobip offers a wide array of communication channels, including SMS, voice, email, chat, and more, facilitating dynamic and personalized interactions between businesses and their customers. As one of the best MessageBird alternatives, Infobip continues to drive innovation, enabling enterprises worldwide to amplify their communication capabilities and establish meaningful connections in the digital era.


  1. SMS Messaging
  2. Voice Messaging
  3. Push Notifications
  4. Two-Way Messaging
  5. Chat Apps Integration
  6. Email Communication
  7. In-App Messaging
  8. Multi-Channel Communication
  9. Mobile Wallet Integration
  10. Analytics and Reporting

Notable Customers 

Uber, Kuwait Association for Needy Families, RedEye, and Makro


Infobip states that their pricing is influenced by factors such as the traffic's location, country-specific regulations, and various other considerations. As a result, interested clients are encouraged to contact them directly to obtain a customized quote.

3. Twilio 

alternative to MessageBird_twilio

 Twilio, headquartered in San Francisco, California, is a leading American communication platform as a service (CPaaS) company specializing in programmable communication tools. Their web service APIs allow users to make and receive phone calls, send and receive text messages, and perform various communication tasks. 

Twilio's diverse product portfolio includes voice, video, messaging, authentication, lookup, verify, and Twilio Engage, along with Flex. It's the most affordable alternative to Messagebird. 

What sets Twilio apart from other MessageBird competitors is its commitment to real-time communications within software applications, empowering developers to build and scale solutions effectively. Serving multiple industries like hospitality, finance, healthcare, and more, Twilio operates globally, with a presence in the US, the UK, India, and several other countries.

With its relentless 24/7 operations, Twilio ensures optimal network performance, backed by dedicated communication engineers who continually refine traffic patterns. This data-driven approach sets Twilio apart in the realm of customer engagement, enabling businesses to understand, serve, and retain their customers effectively.

In case you are looking for SMS APIs, read our blog on the top 10 Twilio alternatives & competitors in the US in 2024.


  1. Multi-Channel Notifications API
  2. SMS API
  3. MMS API
  4. Phone numbers API
  5. Lookup API
  6. Conversations API
  7. Email API
  8. WhatsApp Business API
  9. Elastic SIP Trunking
  10. Notify API
  11. Proxy API
  12. Task Routing API
  13. Authorization API
  14. Natural Language Processing
  15. 2-Way Messaging
  16. AB Testing
  17. Call Center Management

Notable Customers 

Reddit, Accenture, Airbnb, eBay, Uber, Toyota Connected, Resy (owned by American Express), and Duolingo


MessageBird competitors in the US_twilio pricing

When it comes to communication solutions, Twilio stands out from other MessageBird alternatives not just for its robust offerings but also for its pricing flexibility. Twilio's pricing strategy is designed with users in mind, emphasising simplicity and adaptability. The company offers three distinct pricing models, ensuring that users only pay for the services they actually use.

1. Pay-as-you-go: First, there's the "Pay-as-you-go" option, which is as straightforward as it sounds. This model charges users based on their actual usage of Twilio's communication channels, such as phone, video, and messaging APIs. 

The cost is determined by factors like message type, destination, and sender's number. The key advantage here is that users are not locked into lengthy contracts, making it an attractive choice for businesses with fluctuating communication needs.

2. Volume Discounts: For high-volume users, Twilio provides "Volume Discounts." The more messages you send, the more you save. It's a scalable and cost-effective solution that ensures your expenses remain proportional to your growing requirements.

3. Committed‑use Discounts: Finally, there's the "Committed‑use Discounts" option, tailor-made for users with long-term communication needs. By committing to Twilio services for one or three years, users can secure significant discounts, allowing them to plan their budgets more effectively.

#1 Twilio Alternative for Communication (SMS) APIs

Choose App0 today to drive your customer engagement using AI, data and no-code workflow automation.

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4. Zendesk 

MessageBird competitors_zendesk

Zendesk is a Danish-American software company established in 2007 by Morten Primdahl, Alexander Aghassipour, and Mikkel Svane. It specialises in crafting user-friendly solutions to enhance customer relationships and deliver comprehensive customer service. 

With a global presence, serving over 100,000 clients in diverse industries and supporting 30 languages, Zendesk is one of the best MessageBird alternatives for businesses of all sizes in the US in 2023. Offering tailored plans, including the versatile Zendesk Suite, the company facilitates personalized customer support through various channels such as email, voice, and chat. 

Zendesk diligently assesses operational metrics to gauge performance, detect trends, devise strategic plans, and inform decisions. Notably, in Q4 2021, the company recorded a remarkable 32% year-over-year revenue growth, reaching $375.4 million. It is one of the best MessageBird alternatives and competitors for omni channel communication for businesses in the US in 2024.


  1. Ticketing System
  2. Cloud-based HelpDesk Software
  3. Plug-in Pre-built Apps
  4. Internal HelpDesk Management
  5. Help Desk Automation
  6. Zendesk Sell
  7. Marketplace
  8. Bots For Intelligent Self-service
  9. Zendesk SDKs
  10. Automation and Intelligence
  11. Integrations
  12. SLA Management

Notable Customers 

Uber, Airbnb, Slack, and Lonely Planet


When seeking to enhance the efficiency of customer support and sales processes, Zendesk provides a variety of pricing alternatives tailored to specific business requirements.

1. Zendesk Support: Zendesk Support encompasses three distinct plans, with pricing ranging from $19 to $115. The Support Team plan, priced at $19 per user per month, is an entry-level option that encompasses fundamental features such as ticketing, a knowledge base, and a community forum. All plans come with complimentary trial periods. 

For users requiring more sophisticated capabilities like reporting and multilingual content, the Support Professional plan, available at $55 per user per month, is the recommended choice. The Support Enterprise plan, priced at $115 per user per month, delivers a comprehensive support experience featuring custom roles, permissions, and 24/7 support. The annual billing option for all plans includes support for up to 5 agents.

2. Zendesk Sell: The Zendesk Sell plans are offered in three tiers, with prices ranging from $19 to $115. Geared towards businesses emphasizing sales and customer support, Zendesk Sell presents diverse options. 

The Sell Team plan, starting at $19/user per month, provides fundamental features such as lead and deal management. Scaling up, the Sell Elite plan, priced at $169/user per month, offers advanced features like AI-powered insights and forecasting. The Growth, Professional, and Enterprise plans include Premium API access, which is absent in the Sell Team plan.

3. Zendesk Suite: Zendesk Suite offers four plans, with annual purchases being more cost-effective than monthly alternatives. Representing an all-encompassing solution, the Suite Team plan, starting at $55 per agent per month, includes essential features like ticketing and a knowledge base. As businesses expand, the Suite Growth, Professional, and Enterprise plans provide advanced features and support options.

5. Vonage 

best MessageBird alternatives in the US_vonage

Vonage Holdings Corp stands as a global pioneer in cloud communications, dedicated to propelling businesses through their digital evolution. The company specializes in broadband communication services and cutting-edge Unified Communications as a Service (UCaaS) and Communications Platform as a Service (CPaaS) solutions. Established in 2001, Vonage revolutionized the home phone sector with VoIP technology, achieving rapid growth. 

By 2008, nearly three million homes were using its VoIP service. Anticipated to grow at an annual rate of 30.0% until 2025, Vonage's CPaaS is poised to reach $22.0 billion, reflecting its ongoing commitment to innovation and expansion. 

Vonage's versatile Communications Platform, fully customizable, seamlessly integrates Video, Voice, Chat, Messaging, and Verification into existing products, workflows, and systems. With a workforce exceeding 2,000, Vonage operates across the Americas, Europe, Asia-Pacific, Africa, and the Middle East and is one of the best alternatives to MessageBird in the US in 2023.


  1. Voicemail
  2. Business Inbox
  3. Team Messaging
  4. Visual Voicemail
  5. Extensions
  6. Filter for Features
  7. Video and voice conferencing with Vonage Meetings
  8. Call Forwarding
  9. Simultaneous Ring
  10. Call-routing
  11. Powerful whiteboarding and collaboration tools
  12. Screen Sharing

Notable Customers 

American Airlines, Theradynamics, Frost & Sullivan, and Girls Who Code


best MessageBird alternatives_vonage pricing

Vonage's pricing structure reflects a commitment to flexibility, scalability, and feature-rich communication solutions. Pricing adjustments based on the number of lines ensure cost-effectiveness, making Vonage an adaptable alternative to MessageBird for businesses of all sizes.

1. Mobile Plan: Starting at $19.99 per line per month, the Mobile Plan is ideal for users seeking flexibility. Features include app support on desktop and mobile, Unlimited domestic calling, nationwide calls, SMS messaging, and team member messaging.

2. Premium Plan: Priced at $29.99, the Premium Plan accommodates users with VoIP desk phones. It offers unlimited video meetings (up to 200 participants), a Virtual receptionist, and limitless meetings for up to 100 people.

3. Advanced Plan: The Advanced Plan, at $39.99, encompasses all Premium features and more. Benefit from on-demand call recording (15 hours per month) to enhance communication efficiency.

6. Podium

MessageBird cheaper alternative_podium

Podium is a comprehensive messaging platform and one-stop solution for connecting with customers, managing reviews, collecting payments, and streamlining team communication. It ranks among the best MessageBird alternatives and serves as an indispensable tool for enhancing customer interactions and optimizing business performance. 

With Podium, businesses have the power to manage all their communications and interactions in one centralized inbox, making it a breeze to stay connected with customers and prospects. Users can use Podium's messaging capabilities to collect reviews, automate review invitations, and reply to customers in real-time.

Besides, Podium is among the top MessageBird competitors that provide customized templates and mobile apps for efficient customer service operations. It's the ultimate messaging platform that seamlessly combines customer text messaging, reviews, and insights, making it a game-changer for local businesses. It is one of the top MessageBird competitors in the US and MessageBird's cheaper alternative in 2024.


  1. Omnichannel Communication
  2. On-demand Communications
  3. Livechat and Webchat
  4. Customer Activity Tracking 
  5. Template Management 
  6. Visitor Targeting
  7. Campaign Management
  8. Response Management
  9. Review Monitoring
  10. Sentiment Analysis
  11. Conversion Rate Optimization
  12. Text Message Marketing
  13. Automated Appointment Reminders

Notable Customers 

Vox Media, NBA Media Ventures, LLC., Oracle, and TCS Technologies.


MessageBird cheaper alternative_podium pricing

Podium offers a pricing structure that is both flexible and feature-rich, catering to businesses of all sizes. Starting with a 14-day free trial, users can explore its core functionalities. While some advanced features like integrations and the payment tool are not available during the trial, users can test Podium's link-sharing capabilities.

Podium presents three distinct plans for users to choose from:

1. Essentials: Priced at $249 per month, this plan is ideal for single-location businesses. It includes lead management, review management, and basic communication features. With a starting contact limit of 1,000 and support for up to three users, it's a great choice for businesses looking to boost their online presence and customer engagement.

2. Standard: At $409 per month, the Standard plan is designed for multi-location businesses. It offers unlimited contacts, advanced communication features, extensive marketing tools, and access to all integrations. With unlimited users, this plan is perfect for businesses with multiple locations seeking efficient communication and payment solutions.

3. Professional: The Professional plan, priced at $599 per month, is suitable for businesses looking for in-depth analytics and reporting capabilities. It provides unlimited contacts, advanced segmentation, integrations, and one-on-one onboarding. With unlimited users, this plan empowers businesses with data-driven decision-making tools to enhance customer engagement.

It's important to note that Podium's SMS-based customer payment tool incurs additional fees, with rates ranging from 2.5% to 2.7% per transaction, depending on the chosen plan. Additionally, a small $0.30 fee per transaction applies to all plans.

7. SendBird

MessageBird cheaper alternative_sendbird

Sendbird is a versatile communications API platform empowering businesses of all sizes to integrate chat, voice, and video capabilities into their applications. Trusted by global leaders like Hinge, Paytm, and Rakuten, Sendbird is among the first MessageBird competitors handling a staggering 7 billion messages monthly. 

With its comprehensive suite of chat, voice, and video APIs, native chat SDKs, and ready-made UI components, Sendbird simplifies the development process. Developers can create rich chat experiences and lifelike voice and video interactions, all while ensuring reliability and scalability.

Sendbird is one of the most well-known MessageBird alternatives which is known for its unwavering commitment to security and compliance, encrypting data both at rest and in motion. 

Businesses turn to Sendbird as one of the top MessageBird competitors in 2024 for top-tier customer service, enhancing CRM messaging, and forging enduring relationships through financial transactions. It's a powerful tool for enhancing user engagement, creating new marketing channels, and offering impeccable customer support.


  1. 1-to-1 chat
  2. Group Chat
  3. Advanced Chat Features
  4. Multi-Platform Synchronization
  5. Profanity Filters
  6. Chat History
  7. Push Notifications
  8. Web Hooks 
  9. Auto-translation
  10. Auto-thumbnail Generation
  11. Moderation Tools
  12. Spam Protection

Notable Customers 

Reddit, Hinge, Paytm, Delivery Hero, NBA, and Rakuten


MessageBird alternatives_sendbird pricing

Sendbird offers a flexible pricing structure designed to accommodate businesses of all sizes and needs. Their four-tiered approach ensures a broad spectrum of options:

1. Developer (Free): Ideal for getting started, this tier doesn't cost a dime. You get 100 Monthly Active Users (MAU), 10 peak concurrent connections, and community support. No credit card is required, making it a risk-free choice for developers looking to explore Sendbird's capabilities.

2. Starter 5K ($399/month): Tailored for small to medium-sized businesses, this plan is priced at $399 per month and caters to 5,000 MAU. While overages may apply, it includes modern messaging essentials and basic moderation features, providing a solid foundation for business growth.

3. Pro 5K ($599/month): Stepping up to the Pro 5K plan at $599 per month offers advanced features like message translation, robust moderation, and filters. Plus, users gain access to ticketed support for added peace of mind.

4. Enterprise (Custom Pricing): For larger enterprises with specific requirements, Sendbird offers custom pricing. This tier provides comprehensive features such as data export, the option for dedicated servers, and priority support, ensuring Sendbird can meet the unique demands of a particular client's business.

Sendbird's pricing structure is adaptable, allowing businesses to choose the plan that best suits their current needs and scale up as their requirements grow.

#1 Sendbird Alternative for Communication APIs & SDKs

Choose App0 today to drive your customer engagement using AI, data and no-code workflow automation.

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8. Sinch 

MessageBird alternatives & competitors in the US_sinch

Sinch, established in 2008 with Laurinda Pang as its current CEO, is a leading cloud-based technology service provider. Operating globally, including in Sweden and the US, Sinch is among the best MessageBird alternatives which specializes in empowering businesses to effectively connect with their customers and elevate overall customer experiences.

With a robust presence in over 45 locations and more than 130 installations, Sinch's offerings encompass a range of digital tools as an alternative to MessageBird. These include services like short message services messaging, rich communication services messaging, personalized messaging, voice calling, verification, signalling firewall, and Sinch Engage. 

Boasting a workforce exceeding 3,500 employees, Sinch caters to enterprises, operators, and startups alike, solidifying its position as a key player in the realm of customer engagement solutions.


  1. Programmable SMS
  2. Voice APIs
  3. Rich Communication Services (RCS)
  4. Document Comprehension from Images (OCR)
  5. Segmenting Messages
  6. Automated Customer Care
  7. A/B Testing
  8. Integration

Notable Customers 

VanMoof, Calzzapato, Adobe, and Proximus


MessageBird alternatives & competitors in the US_sinch pricing

Sinch has crafted its pricing model to boost communication strategies for businesses, adding versatility and affordability to the mix. The array of budget-friendly messaging solutions ensures adaptability to cater to unique business requirements. Check out Sinch's available pricing options below:

1. Sinch A2P 10DLC Pricing:

It offers outbound SMS at just $0.0078 per message and inbound messages at the same rate. Engage visually with MMS options, priced at $0.02 for outbound and $0.01 for inbound messages. Lease a number for just $1.00 per month, ensuring a dedicated channel for your communications.

2. Toll-Free Numbers Pricing:

The same cost-effectiveness with SMS at $0.0078 for both outbound and inbound messages. MMS takes a step further at $0.018 per message, maintaining consistency for inbound and outbound communication. Lease a Toll-Free Number for just $2.00 per month.

3. Short Codes Pricing:

It offers SMS at $0.0078 for outbound and inbound messages alike. Sinch's pricing empowers businesses to communicate effectively without breaking the bank.

9. Telnyx 

messagebird alternatives_telnyx

Established in 2015, Telnyx stands out as a cloud communications platform designed to empower businesses by seamlessly connecting individuals, devices, and applications. Safeguarding customer data against online threats, the platform operates on a private and secure network. Telnyx caters to various needs, including contact centre and call tracking platforms, managed services solutions, secure IoT applications, and two-factor authentication. 

CEO David Casem leads the company, which has demonstrated robust growth and boasts an impressive 99.999% uptime reliability rate. Telnyx not only prioritizes data security but also stays ahead of contact centre trends, incorporating gamification to align with the dynamic work preferences of Millennials and Gen Z.


  1. SMS API
  2. Instant Messaging
  3. Desk-to-Desk Calls
  4. Mandatory registration
  5. Support and documentation
  6. Hosted messaging
  7. Real-time communication features
  8. Video conferencing
  9. WebRTC SDKs

Notable Customers 

Upmarket, Lightspeed, Ooma, and Xpedeus


MessageBird alternatives competitors_telnyx pricing

1. Messaging: Seamlessly send and receive messages with the Messaging API, starting at $0.004. SMS will cost $0.004 per message, excluding carrier fee, whereas the MMS will cost $0.015 per message part for sending outbound messages. 

2. Voice: Experience calls with SIP Trunking at $0.005 per minute or elevate communication with Voice API, starting at $0.007 per minute. You can add option features like call recording, call concurrency l, and emergency calling. 

3. Numbers: Establish a global presence with Global Numbers, priced at a mere $1.00 per number per month. It will cost as low as $0.1 if the user is using an existing number. 

4. Video: Connect face-to-face using the Video API, priced at $0.002 per participant per minute. More cost will also apply if you go for the media storage, which is $0.0001 per query. 

5. Identity: Ensure accuracy with Number Lookup API at $0.003 per query and fortify security with Verify API at $0.03 per verification.

6. Fax: Fax API, starting at $0.007 per page. It also includes SIP Trunking usage for transmission. 

7. IoT: IoT devices with the IoT SIM Card, available at a competitive $0.0125 per MB. 

10. Plivo 

MessageBird alternatives_plivo

Plivo stands as a customer engagement platform, facilitating global business connections and interactions with customers spanning 190 countries. Originating in 2011 as an open-source project on GitHub, its primary goal has been to streamline customer engagement processes. 

Accepted into Y Combinator's 2012 batch, Plivo achieved profitability in 2016 and expanded its offerings in 2022 with SaaS solutions tailored for customer service and sales teams. Noteworthy, Plivo earned a spot on the Inc. 5000 list of America's fastest-growing private companies in 2023, a testament to its rapid growth. With a team exceeding 250 employees worldwide, Plivo's CEO, Venky Balasubramanian, plays a pivotal role in steering the company towards continued success.


  1. Message queuing
  2. Long message concatenation
  3. Delivery report notification
  4. Opt-out handling
  5. Intelligent message encoding
  6. Number Pooling
  7. Conversion API
  8. Sensitive Data Protection
  9. Responsive support team
  10. Low latency for voice calls
  11. Ready-to-use templates

Notable Customers 

Deckers, Magna Legal Services, CallHub, IBM, and Workday


MessageBird alternatives_plivo pricing

1. Voice API Platform: The local calls will cost $0.01000/minute to make a call, while to Receive a call, it will cost $0.00550/minute. The billing of the calls will be based on the every one-minute interval. There are other number types which users can check, like Toll-free calls and Client SDK and SIP calls. 

2. SMS API Platform: To send an SMS, it will cost $0.0050/message, and to receive an SMS, it will charge $0.0050/message. The charges are for the Long codes source number types. For MMS, the price starts at $0.0180/MMS

3. Zentrunk SIP Trunking: Plivo charges $0.0050/minute for local calls, and it will cost $0.0050/minute for inbound calls. For Toll-free calls, the outbound charges start at $0.0010/min.

4. Phone Number Rental: There are 4 number types for rental, including Local Numbers, Mobile Numbers, Toll-Free Numbers, and Short Codes. The pricing starts at $0.50/month for the local numbers. Toll-free numbers with capacity of voice, Zentrunk, SMS and MMS will cost $1.00/month. The short Codes have two options, regular and vanity, and the pricing for them starts from $500.00/month. 


We've explored these 10 formidable MessageBird alternatives and competitors in the United States for 2024. Now, it becomes abundantly clear that businesses today are not simply seeking alternatives; they are searching for innovation, reliability, and a partnership that can empower their growth.

Each of these alternatives brings unique strengths to the table, and the choice among them is contingent upon your specific business requirements. While MessageBird has long been regarded as a robust communication platform, the competitors showcased here have emerged as commendable alternatives, and some even outshine in particular aspects.

Whether it's the scalability of Twilio or the global reach of Plivo, the United States is ripe with choices for enterprises to elevate their communication strategies. In 2024, these alternatives are more than just rivals; they are enablers of transformative, efficient, and customer-centric communication solutions.

If you're looking for the best MessageBird alternative, look no further than App0! It's the future of customer communication in the financial, retail & eCommerce industry. It turns notifications into two-way conversations, simplifying document collection and streamlining applications through text messaging. 

App0's advantages include: 

  • Data-driven customer insights.
  • No-Code for swift deployment.
  • Enterprise-grade security and compliance.

It's a game-changer for user engagement and elevating customer satisfaction. Our AI-powered messaging platform redefines loan origination, delivering seamless, data-driven interactions.

Leading financial institutions, retail & eCommerce companies trust App0 for exceptional customer experiences. Transform your customer service in lending, banking, retail & eCommerce selling process, harness AI, and stay ahead in 2024 with App0 – the pinnacle of financial communication excellence. Request a Demo today to learn more about full-service messaging that can help in revenue generation and delightful customer experience.

Message Bird Alternatives: FAQs 

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